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+---
+title: How can I sign up? I never received the E-mail to activate my account!
+---
+
+If you did not receive the email, check your spam/junk folder.
+If you can't find it there either, it is most likely that your E-mail provider blocked it outright.
+
+Either try using a different E-mail address, or [reach out to us](https://discord.freesewing.org/) so
+we can help you activate your account.
+
+<Note>
+
+##### Users in France are more likely to run into this problem
+
+In France, several E-mail providers share the same filtering:
+
+- free.fr
+- laposte.net
+- organge.fr
+- sfr.fr
+
+They are all known to cause issues with deliveries.
+
+</Note>